IREGA Cancun Institute of Reproduction and Gyneacology is an institution specializing in the care of women, reproductive health and infertility treatments where the primary objective is the prevention of diseases such as gynecologist cervical and breast cancer.
Av. Tulum, Mz.01, Lote 01, SM.12, Esquina Nizuc, Santa Maria Sike, Cancun, 77505, Mexico
I highly DO NOT recommend IREGA for IVF-PGS, they are not honest, I had the worst experience of my life, I went through stress and depression.
Well, my story started when we found out that my husband has balanced translocation so I searched for clinics outside of USA because I can't afford it, I found IREGA and read so many good reviews and it has 5 start I am not sure how and why!!! they are the worst.
they asked me to complete blood work in USA which I struggled with with my insurance and asked me to do HESTOROSCOPY, I had to beg doctors here to do it for me finally it was done.
I sent them the blood test we had to do after 2 miscarriages and blood test for my husband which explained the problem, after sending them all the blood tests and the file was completed we set up a date to travel, I did mention to them that I had PCOS and they gave me 2 options: do it in one cycle which IS fresh transfer or come back in few months for frozen transfer, I decided to do it in one, when I got there they said since you have PCOS you might get overstimulation with the medications so it is better if you leave and come back in 2 month, I had no choice so I left 2 days after the egg retrieval, they were able to retrieve 13 eggs which 11 of them fertilized and I got an email saying you have 11 eggs on day 3. I was told that it will take a week for the PGS results, this was March 23, I waited and waited.. no answer.. I kept sending emails and the response all the times was there is nothing we can do it’s out of our hands we are just like you waiting for the lab to send us results, the stress and nervous breakdown they put me through was unbelievable, like how can you play with people’s feelings and lie to them? Especially when it comes to infertility, later I was able to have the doctor call me on April 20, she said the biopsies will be tested and will have the results by the 25th. Before that the patient coordinator told me that the biopsies were sent to the lab in Spain then when I spoke to the doctor she said they were sent to the lab in Mexico, on April 27th I got an email from the doctor saying the biopsies have to be sent to a lab in Miami because they had to be tested using a different method.. even though before I arrived there I sent them all the blood test so they can determine what kind of method they are using, the Miami lab said they will have the results on the 12th, then again no one called me to let me know what is going on so I kept calling and emailing, I even called the Miami lab and they couldn’t find my name in their system, I got more worried. So on Monday May 16th I get an email saying all FOUR embryos were abnormal so there is nothing good for transfer and the cycle was canceled. So all that time I was thinking that they are testing 11 embryos which made me feel good because I was given a 30% chance of normal embryo, AND ONLY AT THE DAY OF THE RESULTS they told me they tested 4 because the rest didn’t make it to biopsy day!!!! Not only the results shocked me but also their dishonesty…why wasn’t I told that 4 were sent to the lab before? It’s obvious that they don’t know what they are doing, they probably hurt the embryos when they biopsied them, I had done an IVF back in 2014 but not there and we got 11 eggs and 9 of them were perfect but at that time we didn’t know about the balanced translocation.
On top of all that they refused to refund the rest of the money I paid to them which included transfer and since there was no transfer I asked for refund and they said we have nothing to offer you.
Please don’t waste your time, money and emotions… I am still in shock and I blame them for everything.
Mary H | Tuesday, May 23, 2017